As someone who has never used Salesforce nor hubspot. What are the core features that has people using these services? Is it just the integration between all the different areas where customer data lives?
It’s like a lot of these big SaaS platforms that lock people in to big contracts. They promise the world with all sorts of features and integrations but most customers don’t use that and get locked into buying a very expensive solution to a very simple problem (in this case tracking sales pipelines).
Where customers do use the features and integrations it’s often a giant mess that needs a whole separate ecosystem of consultants and “partners” to get the thing working and maintaining it.
cmiles8 · · focus · HN ↗
Please VCs stop with the AI FOMO and find a few good startups to just go destroy Salesforce and give folks a simple inexpensive replacement.
sschueller · · focus · HN ↗
cmiles8 · · focus · HN ↗
Where customers do use the features and integrations it’s often a giant mess that needs a whole separate ecosystem of consultants and “partners” to get the thing working and maintaining it.
yfontana · · focus · HN ↗
Salesforce does a lot more than that