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Salesforce Global Outage

280 points · 184 comments · mabil

  1. stmw · · focus · HN ↗
    Despite all of the snark here, in my experience Salesforce SRE team is quite competent. The engineering challenges of running a large PaaS - not just with own apps, but with millions of customer-written apps running on it - are quite interesting, and sadly things happen. The status page makes sense to actual customers, it's the particular "pods" where a given service runs.
    1. shimman · · focus · HN ↗

      [dead]

      1. eastbound · · focus · HN ↗
        What do you think of Atlassian?
        1. shimman · · focus · HN ↗
          Terrible, I'd argue the vast majority of modern big tech offerings are extremely poor quality where the need for surveillance in the form of constant monitoring/advertising metrics deliberately makes these types of services more costly to maintain and repair over time.

          Sure there are like 3 or 5 decent services out there (like S3) but the vast majority are over engineered to be user hostile while extracting out whatever resources they can from their customers.

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