I've been getting this error a lot. Asking users to email them with details of their OS, browser, IP address is just crazy. Their support is supposedly already swamped and they are asking for more!? Changes made by IA shouldn't become my responsibility.
OTOH I do appreciate their openness. It beats those times when I try visiting a site, only to get a cryptic 403 error or similar and no suggestion the site would like to hear from me.
msephton · · focus · HN ↗
doctor_radium · · focus · HN ↗