I've been getting this error a lot. Asking users to email them with details of their OS, browser, IP address is just crazy. Their support is supposedly already swamped and they are asking for more!? Changes made by IA shouldn't become my responsibility.
Imagine if Apple or Microsoft introduced a bug and said, ah yes we know about it we did that on purpose and we know it affects a huge number of people, if each of you could email us these details that'd be great. It's just such an insane request.
IA have broken it and have no real idea how to make it better so they are going to whitelist IPs or browsers or entire operating systems? Wild.
No, it's more like you're requesting something from them and they're telling you they may need some technical, non-personally-identifiable info from you to fulfill your request.
msephton · · focus · HN ↗
jolmg · · focus · HN ↗
It's surely to serve as data to help tell humans apart from bots.
> Changes made by IA shouldn't become my responsibility.
They're a free service. It's ultimately not their responsibility to service you either.
msephton · · focus · HN ↗
IA have broken it and have no real idea how to make it better so they are going to whitelist IPs or browsers or entire operating systems? Wild.
jolmg · · focus · HN ↗