Thread · HN Continuity

i mean as a european solo developer entrepeneur I have horror stories of google taking down services due to COMPLETELY broken chain of command / services. Basically a complete failure to help any small business at all. More scarily whenever I raised issues I had weird employees coming onto HN to accuse me of being a fibbing.

This was now years ago, but the thing is when I raised this, it should have been triaged immediately. Clearly there were now cracks that needed fixing, people that needed disciplining / firing / and processes corrected.

Yes I know this woudl have been for "small business" but in my mind , this is indicative of a ROOT issues, like a hairline crack in a windscreen, that if not addressed end up with the utter fragmentation of trust both outside ( in smaller clients), INSIDE ( not doing their job, ganging up), etc. Years later the bigger clients start to get affected. I guess what I mean is institutional rot.

Now take into account there are people through the chain of command who are smart enough to realise but effecting change will just reduce their returns or job security ( like with the old tesla hardware setups) , so unless they are completely selfless for the sake of the company due to greatitude or long held stock, its just not worth the grind to try and correct.

The question remains, if google works, it works. And it has, for decades. Its magnificent. Sure I was burned but I can forgive them for that. My question is if there are powerful people who want google to succeed it would only take one good hire to keep an eye on things before they get out of control.

My suspicion is that perhaps that will organically come about with the advent of their own LLM tooling organically starting to do this for them .

So I guess I have no answers, perhaps they will find a way. I was certianly impressed by Gemini.

Sorry for the long possibly misdirected spiel.