Destination dispatch should be no worse than standard up/down buttons, right (at least in theory)? It provides additional information about the destination, but it should be possible for that information to be interpreted as if it were just an up/down button press, so RSR could still be used. I have a feeling a better algorithm could in fact make destination dispatch slightly better than RSR... or am I missing something?
Of course, user error is also a factor, so this isn't accounting for people not understanding how to use it and making things worse that way.
As the article says, the problem with destination dispatch is that it 'locks in' an elevator. The passenger gets told at call time what elevator to go to, and it can't change that mid flight. RSR has the advantage that the passenger has no idea which elevator will come, and so RSR can change the elevator they will get in real-time as conditions change. This was an insight I had not considered before reading the article.
The way I've seen it work is that there's a touch screen in the elevator lobby. You tap a floor, and then screen will say "Car C" (along with an audible message). The problem is that then the system can't reassign you to a different car after that. You'll typically have a bunch of different people going to a bunch of different floors, and there would be no reliable way to communicate to each individual their new assignment. Each car will also typically display which floors it's going to when it arrives. I suppose that, rather than assigning a car immediately, you could have passengers check cars as they arrive to see if they're going to their desired floor. Then the system could do reassignment, but people would be scrambling to check every car to see if it's the right one for them, and that's assuming that they understood the system. It would be way too chaotic in practice.
Display a set of floors on a big overhead screen (in floor order so they're easy to find), have the "elevator" column blank until the elevator is assigned, and let them watch the column that's going to show them which elevator to use.
But yes, this seems like a case of "unfortunately, people".
dperfect · · focus · HN ↗
Of course, user error is also a factor, so this isn't accounting for people not understanding how to use it and making things worse that way.
brd529 · · focus · HN ↗
dperfect · · focus · HN ↗
(I've never encountered destination dispatch myself, so I'm not really sure how it works in practice)
hypersoar · · focus · HN ↗
JoshTriplett · · focus · HN ↗
But yes, this seems like a case of "unfortunately, people".